Deposit Policy: MarloHaus receives many inquires a year and dates fill up quickly. Therefore, we require a $150 deposit for make-up design services and $150 deposit for hair services. The deposit will go toward your total services and is refundable 30 days prior to your event. Deposit payments are considered agreement to this policy.
Booking Policy: We will do everything in our control to accommodate you if you need to add or subtract a service after the initial booking. However, we allot time per event according to the number of services, so please contact us if the service request changes.
Payment, Change and Cancellation Policy: MarloHaus requires FULL PAYMENT for the amount of services booked 14 days prior to the event. Within the 14 days prior to services we will allow 1 service to be subtracted with refund, but all services must be confirmed within the last 7 days prior to the event. Cancellations must be made 30 DAYS prior to the scheduled event for a refund.
Extra Costs: An extra cost of $.57 per/mile after the first 25 miles may be added for travel outside of the OKC metro area. The MarloHaus team normal hours are from 7am to 7pm but we will accommodate your special hours for an extended hours fee of up to $100 per artist. MarloHaus may charge an additional fee of $100 per artist for the weekend of the following holidays:
New Years day, Valentines Day, Easter, July 4th, Weekend before Memorial Day and Labor Day, Halloween, Thanksgiving, Christmas Eve, Christmas Day and New Years Eve.
A sitting fee of $50/hr per design artist will be charged if your party is not ready for services at agreed upon time. If we must start services late by no fault of ours, we cannot guarantee that all services will be completed or completed on time. MarloHaus will arrive 10-15 minutes before start time to set up.
Please ensure that the first appointment is ready by start time in order to finish in a timely manner. For hairstyling services, please arrive with CLEAN, DRY HAIR – NO PRODUCT.
Services: MarloHaus performs makeup and hair design services for weddings and other special events. MarloHaus does not provide skin or hair treatments such as facials, facial hair removal, cuts, colors, washes, straighteners or conditioners. Services performed beyond makeup application and hair styling are separate services between the client and the licensed makeup artist or hair stylist. Such services will not be billed through MarloHaus and MarloHaus Corporation and it's owners are not liable for the results.
Health: If a member of your party is sick, please contact us in advance. MarloHaus artists can refuse service to anyone that is visibly sick at the time of service with no refund.
Posting of Photos: You agree that MarloHaus can take photos of your hair and makeup for promotional purposes and post them online unless you have prohibited it in writing to email@example.com
MarloHaus is an agency that retains a team of professional makeup and hair design artists that have been personally trained by Toni Marlo and her trusted founders. These artists are trusted as an extension of them. In the unlikely event that the artist scheduled with you is unavailable, another designer will be substituted. It is MarloHaus's upmost priority that you receive consistent specialized service.